Privacy Policy

Introduction

Welcome to Sweetz n' Snackz. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sweetznsnackz.com or make a purchase from us.

By using our website and services, you agree to the collection and use of information in accordance with this policy. This policy applies to all current and former visitors, customers, and applies to both online and offline interactions with Sweetz n' Snackz.

Information We Collect

How We Collect Information

We collect information through various methods:

• Direct Submissions: When you create an account, place an order, subscribe to our newsletter, fill out forms, or contact us
• Automated Technologies: Through cookies, web beacons, analytics tools, and similar tracking technologies
• Third-Party Sources: From social media platforms, payment processors, delivery partners, and marketing partners
• Public Sources: Information available publicly or through third-party databases

How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To confirm, process, and fulfill your orders and manage payments
• Customer Service: To respond to your inquiries, provide support, and resolve issues
• Account Management: To create and manage your customer account
• Communication: To send order confirmations, shipping updates, and important service announcements
• Marketing: To send promotional emails, special offers, and newsletters (with your consent)
• Personalization: To customize your shopping experience and provide product recommendations
• Analytics: To analyze website usage, improve our services, and enhance user experience
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

Sharing of Information

We may share your information in the following circumstances:

Email Communications and Opt-Out

We may send you two types of emails:

• Transactional Emails: Order confirmations, shipping notifications, password resets, and other service-related messages. These are essential for our service and cannot be opted out of.
• Marketing Emails: Promotional offers, newsletters, product updates, and special announcements. You can unsubscribe from these at any time.

Third-Party Website Links

Our website may contain links to third-party websites, including social media platforms, payment processors, and partner sites. Please note that:

• We are not responsible for the privacy practices of these external websites
• These third-party sites have their own privacy policies
• We encourage you to review the privacy policies of any third-party sites you visit
• This Privacy Policy applies only to information collected by Sweetz n' Snackz

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and encrypted databases
• Regular security audits and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the bottom of this page
• Sending you an email notification for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Jurisdiction and Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy or our privacy practices shall be subject to the exclusive jurisdiction of the courts in India.